Tuesday, January 24, 2006
So, after I have calmed down a little, I talked to my wife. (Go figure, I have time to do that when I am also doing this stuff.) We talked about how and if the world is becoming "flat." She works for a health care company in an after-hours clinic (nice since I work days and can then hang with my daughter). Sometimes she needs to consult an "expert" like an orthopedic doctor. The other night she said there was a call for a consult and the person on the other end had a strange accent and lots of noise during the phone call. It seems that the "after-hours" consult call went to an orthopedic doctor in New Zealand! Since it was the daytime there the doctor was "in." The x-ray was sent via e-mail and the doctor looked at the film and decided there was a break. She could not believe that the help came from that far away. The two of us are now talking about what this means for our children (yes, there will be another soon) and for the students that I teach. We do not think that this type of outsourcing is a "bad" idea and I am wondering what other people think?